About ssdibenefitsgroup

Careers

Career Opportunities- Become a Part of SSDI Benefits Group

Our Expertise and Knowledge of SSDI Benefits case formulation and approval rate is Unparalleled. Our Team of Medical Professionals and Social Workers Who Specialize in Disability Benefits Claims Has Helped Thousands of American getting approved for SSDI benefits. But What Sets Us Apart From Other Companies is Our Passion, the Unwavering Commitment, and Dedication to Our Clients. No Win- No Fee! If We Can’t Help You, No-one Can!

Be a part of our mission at SSDI Benefits group where people come first, always. We believe that helping individuals recover from life’s challenges is a noble cause and our profit is not the end goal. As a team member, you will have the opportunity to make a difference in people’s lives by serving as a trustworthy advocate. You will guide clients through the entire process of filing a claim, right up to the appeals stage. Join us and make the Premier Difference by becoming an advocate who helps people receive the benefits they deserve, ethically

Current Openings

Customer Service Representative

Why Work Here?

At SSDI Benefits Group, we are dedicated to helping disabled Americans navigate the Social Security Disability (SSDI) application process

We are looking for an energetic Client Service Representative to join our team and help us grow while providing a superior customer experience.

As a Client Service representative, you will:

Follow a detailed process to assess new client’s eligibility and start new applications
Work with our team to develop disability cases for our clients
Follow-up on client’s payments and invoices
Communicate with current clients regarding their ongoing case
Communicate with medical professionals’ offices by fax and phone

Requirements:

A minimum of 2 years of proven office-based customer service experience (Retail experience DOES NOT apply)
Excellent verbal and written communication skills (Bilingual is a huge plus)
Experience with high-volume phone-based customer support
Must be able to work independently & multi-task
Must possess excellent organizational skills
Customer Focused – Must have superior listening and customer service skills in order to provide our clients with the highest quality of service.
Enthusiastic personality – Must be passionate about helping people and have a positive personality.
Ability to be empathetic and understand each customer’s situation and circumstances

Good to have:

Experience with medical-related work
Understanding of medical terminology
Bilingual (English & Spanish) writing and reading are a big plus
Medical office or medical-related experience is a plus.